Monday, February 6, 2012
Stowe 2/3-2/4
Over the weekend me and Wes worked in the rental shop at Stowe and learned the ropes of how Stowe handles their rentals. They were incredibly efficient in their process and moved people in and out of the small shop really fast. Once we were taken step by step through the process we figured out where they could use us most during our time working for them. We spent most of our time sizing people for boots and renting helmets before they would get their ski's or boards. Stowe has a reputation for providing a high quality experience, and with that comes a high priced lift ticket. In order to make sure people get the full experience for the price of their ticket its important that they get their equipment as quick as possible so they can get out on the hill. They do this through an organized system of codes and colors so that the process of getting boots and tuning the ski's can move efficiently as possible. I learned a lot about quick service and how hectic things can get in a rental shop, but it was a great experience overall. The employees were pleasant and outgoing with us and I enjoyed working for them. Tom was a great guy and I appreciated his attitude towards us through everything. As an added bonus I had an unexpected encounter in the rental shop with Mike Gordon the bassist from Phish, my all-time favorite band who I've seen about 15 times thus far in my life. It was essentially the icing on the cake of a pretty enjoyable weekend working at Stowe, and I'm looking forward to working on the lifts next week.
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